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Purchased date - Sept 2016 - Graham & Pauline - North Island

Frankia i8400QD 190HP Auto Mercedes Benz

Dear Jonas

Graham and I would like to thank you and your staff for our great Frankia Mercedes-Benz i8400QD motorhome. We got our RV in September 2016 & Graham and I love it but sadly my husband passed away six weeks later so since then Jonas and his team have been helping me through, telling me how to work all the things, how to change the right fuse that is more than I would expect. We were looking for New Zealand made Motorhomes and we went to caravan show in Auckland and there was nothing we liked and when we looked at the Frankia, we fall in loved and ticked all the boxes and even add a few extras like the outside shower & BBQ point. My Granddaughter loves it everything we need, cannot say enough wonderful things ......especially Jonas from initial purchase, handover, queries and everything was flawless. Outstanding communication any time of day, customer service skills are out of this world. Thank you so much for all your assistance in all my inquiries no matter how small, love my Frankia


Purchased date - June 2017 - Gray & Jo - North Island

Frankia i8400QD Platin

Jonas,

Having now enjoyed our new motorhome for the past week, Jo and I would like to thank you very much for your personal and reliable service.

From the moment we turned up at your yard, both you and your staff have been wonderful. You helped us decide which motorhome was for us and then made sure we got everything we needed, including full NZ compliance, Sky and great WIFI. Your introduction to the vehicle was excellent and informative, without being too technical or longwinded. As for the motorhome itself, Frankia have done a great job – the finish is faultless and it drives brilliantly – the 190bhp Mercedes is both quiet and very responsive. All in all, a great choice, and we are two delighted customers, happy to recommend both you and the Frankia product to others. Kind regards, Gray and Jo.

Gray Thompson


Purchased date - 01 Feb 2016 - Pauline Dave and Lucy Richards - Nelson

Frankia Mercedes Benz - i7900

 Dear Jonas

Dave and I would like to say a big big thanks to you and your staff for all the effort and support you gave us and still do with our fabulous Frankia motor home

We were on our way to Christchurch for Dave to have some cancer treatment and we made a decision to tick off one of our bucket list items and buy a motor home as it was one of our wishes.

As we were new to motor homing we decided to go to the Auckland motor home show in March 2015 and check out all the different models. Our criteria were rear wheel drive so we could tow our boat, good size garage, a made up Island bed and decent size Fridge and Freezer.

Initially we wanted NZ made but after seeing all available models it became quite clear that the best value for money was with the European made motor homes.

Fortunately we met Jonas Ng and Chris while we were looking at a Frankia A Class i7900 that was on show and realised that this was the best motor home at the show that satisfied all our needs.

To completely satisfy our needs we wanted some changes and extra options including decor changes, V6 turbo 3 litre Mercedes engine, larger fuel tank, outside shower, and a fully enclosed 6 meter awning with camp room sides with doors windows and fly screens.

Jonas and his staff were amazing to deal with nothing was a problem and everything we wanted just happened without any issues.

I have dealt with countless sales people buying trucks cars and high value machinery in my job and I can honestly say Jonas was by far the easiest most obliging person I have ever dealt with, he has the ability to understand what you want and makes it happen with unbelievable honesty, integrity, and is a very likeable person.

 A very rear quality with people in that profession words can’t reflect the pleasure Pauline and I have enjoyed with this whole experience (PS your family are very cool as well)

 Every time we use the motor home we feel so proud people want to look at it and it’s a real head turner while driving it is just a pleasure to drive smooth no rattles and a great soft ride simply amazing.  We find new things every time we use it. We love it and it has made Pauline, Dave and Lucy (our gorgeous dog) very happy.

Our A Class i7900QD Frankia Motor home arrived from Germany and it was much more than we expected having done 4000KM so far it we can’t find anything we would change and have had no problems what so ever it has the WOW factor.

Thank you so much Jonas and your very professional team.

Yours sincerely

Pauline Dave and Lucy Richards 


Purchase March 2016 - M & J Pedley @ Whangarei

Frankia Mercedes Benz - T7400

If you are considering purchasing a new motorhome from Acacia motorhomes, we thought we would share our experience with you.

We recently purchased a new Frankia motorhome from Jonas and the guys at Acacia. We made three trips to their depot at Howick, spending several hours there each trip.  Jonas made himself available every time we asked to visit, he was very attentive and informative. Whilst we could not decide between two of the models on display for three weeks, he was extremely patient and never once pushy.  He answered (and still does) every call or email promptly and brought technicians to site to solve problems he could not.

This is our second Frankia and now with the support network in place that Acacia provides, we believe the best brand out there just got better.

Thanks Jonas and the team at Acacia Motorhomes.

M & J Pedley  Whangarei

updated :- 30 July 2016

Also thought we would send you these photos for facts and figures for future customers who may ask. We went away a couple of weeks ago, and as you can see we took the full sized motor bike with all the riding gear as well as two bicycles. We had enough food etc for a week, a full tank of fuel and a full to overflowing tank of water. With all this, along with Jacqui and I we still only weighed in at 4500kg a whole 500kg below what we can carry. Brilliant, we are so pleased with the van.

https://www.facebook.com/AcaciaMotorhomes/photos/pcb.1228816343803361/1228814873803508/?type=3&theater